First time appointment 

our Vancouver chiropractors

For our Vancouver Atlas Orthogonal chiropractor - Dr. Kim's first-time patients and those who have not frequently used chiropractic care in the past, we have posted information about our policies and appointments as well as how to get a free consultation.


Please begin by contacting Vitalpoint Chiropractic either by email or phone the office to book a new patient visit. You can book a new patient visit and or a free consultation online

Once we confirmed that you had booked your new patient visit, we will send you the email with the online new patient intake form. Please fill out the form.

If you would like to have a hard copy, please visit the New Patient Form link, print out and fill out the form as much as possible prior to your appointment.  

Without your paperwork, we cannot start your appointment. 


Since chiropractic care involves a series of visits, with each one building on the ones before, it’s important that our relationship can go the distance. We’ve found that one of the best ways to have successful patient relationships is to explain everything in advance. The more you understand who we are, what we do and why we do it, the better results you’ll enjoy. It’s as simple as that.



Your First Visit

The goal for the first visit is to get an idea of your health problem, make sure it is something both

our chiropractors can successfully treat, and that it is safe and appropriate for her to treat you.

Plan for an hour for your first visit and please complete your paperwork prior to your visit. You may download and print our forms or you can fill out through our online booking system.  

The doctors will have you complete paperwork, take your history, review any studies that you may have, and perform full spinal examinations.  At this time, they will evaluate the need for x-rays. All x-rays are taken in the office. 

After examination and x-rays, you will make a follow-up appointment for the report of findings and Dr. Kim will spend time evaluating the case.  

Your Second Visit

On the second visit, Dr. Kim will review the results of your exam and x-rays. 

A report of findings will be given to you detailing your plan of care and explaining how chiropractic can help you.  The will also give you the care plan for the appropriate frequency of care needed for your case.  This visit will last approximately 45 minutes and be followed by your first treatment.  Supplemental care will also be discussed which may include nutrition, stretches and any other modality that may work in addition to your chiropractic adjustments to return your health faster.

Subsequent Office Visit

Our typical office visit starts with brief paperwork reporting your improvements, or concerns. 

Both Dr. Kim, Burnaby chiropractor, will take a brief history and decide that day’s course of treatment,

and future care. The main factor is how much you have progressed overall.  The subsequent visit

will last about 15 minutes.


Your treatments will be geared toward your specific goal (pain relief, correction, or wellness).  Most patients choose a correction based plan that is aimed at relieving pain and then correcting the underlying issue so that symptoms do not return in the future.  This involves time to restore the dynamics of the spine and body.  In turn, you will experience better health.

No matter what your goal is, both Dr. Jenna and Lisa Kim are here for you.  Our primary concern is your overall health. We will do our best to give you the recommendations and tools to health restore you to better health.  We want to help you reach your health goals.

A. 24 Hour Cancellation

If you need to cancel your appointment, please notify us as soon as possible with a minimum 24 hours before your appointment. We ask this because each slot is a valuable time slot for someone in pain. You may cancel your appointment via, by calling our chiropractic office. If you call after hours please leave a detailed message with your first and last name and appointment time.



B. Free 10 Minute Consultation

You are more than welcome to schedule a free consultation with Dr. Kim, Burnaby Chiropractor, so she can have an opportunity to assess your condition and answer your questions and explain how chiropractic may help you with your condition. Call now for your free consultation with Dr. Jenna Kim or Dr. Lisa Kim, Vancouver Atlas Orthogonal Chiropractor in Burnaby!



C. Referrals

You don’t need a referral or permission from anyone to see a chiropractor. Many patients have been referred to Dr. Kim, Burnaby chiropractor, by their dentist, family doctor, massage therapist, family or friends. 

Request an Appointment or Call Now to Book!

Vitalpoint Chiropractic Inc.

3989 Henning Dr  #101

Burnaby  BC  V5C 6P8


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